THE NEW SECURITY OPERATING MODEL

Managed AgenticSecurity Services

Managed security services, upgraded to bring scale and expertise to security teams everywhere. AI agents take on the execution. Security experts bring the judgment and accountability. Together, they investigate, hunt, and respond across your environment.

WHY NOW

Security work outgrew the way 
we’ve been doing it

Managed Agentic Security Services are built for what comes next.

The current threat landscape creates more work than the old service model can manage. Agentic execution allows that work to be done more effectively.

The work keeps
multiplying

More tools, more telemetry, more detections, and more attack surface created more work for security teams to investigate and act on.

The people mode hit its limit

Traditional services increase capacity by adding analysts. As the work grows, so does the number of people required to execute it.

AI changed what could scale

Agents can investigate, correlate, use tools, follow evidence, and take action across complex security workflows—work that previously depended on analysts to execute step by step.

MASS, EXPLAINED

What is Managed Agentic Security Services?

Managed Agentic Security Services (MASS) is a security services model that combines autonomous AI agents with human security experts. Agents execute security work at scale, while experts provide direction, judgment, and accountability.

What MASS is made of

MASS deeply integrates into your security environment, so agents can gather telemetry, add business context, and take action across the tools already in place.

Detections provide the starting point for agentic security work, combining existing security signals with custom detection logic and tuning.

Agents execute security work autonomously, gathering evidence, following findings, and adapting their approach as new information emerges.

Human experts provide direction, judgment, and accountability, stepping into complex or ambiguous work where expertise is required.

Compare the SecOps models

The operating model makes the difference

Who does the work, how it gets done, and how it scales.

Capability

MASS


Internal SOC


Traditional MDR / MSSP

AI SOC


Service model
Agents + experts operate as one managed service
Internal team owns and operates security
External team delivers defined security services
Agents augment or automate the internal SOC
Agents execute; experts direct and handle complexity
Work execution
Analysts execute, supported by tools + automation
Provider analysts execute, supported by tools + automation
Agent execution expands capacity without proportional staffing
Agents execute with internal-team oversight
Scale
Capacity expands through staffing, tooling + automation
Agents investigate dynamically with expert judgment built in
Capacity expands through provider staffing + automation
Agent execution expands internal-team capacity
Investigation
Experts provide judgment, direction + accountability
Internal analysts investigate across their environment
Provider analysts investigate within the service scope
Agents investigate and escalate for human review
Managed service carries work through resolution
Human expertise
Internal analysts provide execution + institutional knowledge
Provider analysts provide investigation + security expertise
Designed to span multiple security functions
Internal analysts provide oversight + judgment
Ownership
Internal team owns resolution
Provider ownership depends on contracted response scope
Internal team generally owns resolution
Scope
As broad as the team’s mandate + resources
Defined by the services contracted
Primarily focused on automating SOC workflows
MASS in practice

One model for your entire
security operation

Designed to take on an expanding scope of security work, with every service drawing from the same context, intelligence, and expertise.

Managed Detection and Response (MDR)

Owned through resolution. Every alert is investigated in full. Every real threat is carried through response with expert ownership and a complete evidence chain. Includes AI Security, phishing, and DLP.

Included Coverage

DLP + Insider Threats

Every DLP alert is investigated in context—identity, role, and intent—so real data theft gets driven to resolution and benign activity gets explained, not just flagged.

See DLP

Phishing

Each reported email and security alert gets investigated to a verdict, not acknowledged and closed. Then remediated across every affected mailbox.

See Phishing

AI Security

True detection coverage for AI systems, not just an audit-log view. Every action translated into detection, investigation, and response.

See AI Security

Managed Threat Hunting

Protection through predation. Expert-guided agents continuously run IOC- and hypothesis-based hunts across your environment, pursuing threats beyond existing detections.

Managed Security Data Lake

Keep everything. Find anything. Long-term retention keeps your security data searchable and accessible when you need it, without the cost and complexity of a traditional SIEM.

Managed SIEM

Your SIEM. Our operation. Daylight runs detection engineering, investigation, and response in the SIEM you already own, bringing autonomous execution and expert ownership to your existing infrastructure.

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What's Next

There’s a better way to get the work done